Privacy Policy

Last updated: May 9, 2025

This Privacy Policy reflects how Hintjen ("Hintjen," also "we," "us," "our") processes the personal data of users of Homerun Desktop ("Application", "Platform"), a self-hosting desktop application. This policy explains how we collect and use your personal data and covers your rights regarding such personal data processing.

This Privacy Policy is a part of the Terms and Conditions for using Homerun Desktop.

1. Who We Are

Your data is processed by Hintjen, the developers of Homerun Desktop.

The primary point for contacting us is via email at [email protected].

2. Data We Process

2.1 System Information

To ensure optimal performance of our Application, we collect the following information about your Windows system only during the installation process:

Operating System Details: Information about your Windows version, build numbers, edition type, and architecture. This includes technical identifiers related to your Windows build, current version, edition, installation type, product name, version number, display version, operating system name, version, build number, and architecture. We need this information to ensure our application works correctly with your specific version of Windows.

Computer Hardware Information: Details about your computer's manufacturer, model, processor information, and memory specifications. This includes information about your computer's maker, model name, number of logical and physical processors, processor types, total physical memory, physically installed memory, BIOS version, BIOS manufacturer, and virtualization status. This information allows us to ensure ongoing compatibility and optimize performance based on your computer's capabilities.

User and Computer Identity Information: The name and organization registered to your Windows installation, your computer name, and network domain. This information helps us identify your system when providing support.

System Configuration: Information about your Windows setup including system directory location, installed updates, startup status, and time zone setting. This enables us to troubleshoot compatibility issues.

Usage Timeline Information: When your Windows operating system was installed and when your computer was last started. This helps diagnose performance issues related to system uptime.

This information is collected only during installation and remains on your computer as Homerun Desktop is an application self-hosting platform. The Application does not continuously monitor or update this information after installation, unless you explicitly share it with us for support purposes.

2.2 Network Information

We may collect your IP address for troubleshooting purposes and to ensure the proper functioning of our Platform.

2.3 Email Address

We collect your email address when you register your Application, sign up for our waitlist and/or mailing list, or contact our support team.

2.4 Matrix ID and Display Name

Upon registration, you are assigned a Matrix ID (a unique identifier in the Matrix protocol). Additionally, you may provide a display name for your profile. Please be aware that:

  • Your Matrix ID will be shared with other Homerun Desktop application clients in your network
  • Your display name will be visible to other users of Homerun Desktop
  • These identifiers are necessary for the communication functionality of the Platform
  • Homerun Desktop Matrix IDs are not accessible from the broader Matrix network

3. Purpose for Processing Data

We collect and process your data for the following purposes:

3.1 Providing and Improving Our Application

  • To provide you with access to all features and functionality of Homerun Desktop
  • To ensure the Application runs efficiently on your system
  • To identify and fix technical issues and bugs
  • To improve the Application based on usage patterns and system configurations
  • To facilitate communication between users through the Matrix protocol

3.2 Technical Support

  • To help troubleshoot issues when you contact our support team
  • To verify your identity when handling support requests
  • To analyze system information for resolving technical problems

3.3 Security and Fraud Prevention

  • To protect your account and data from unauthorized access
  • To detect and prevent fraudulent activities
  • To maintain the security and integrity of your self-hosted applications and our Platform

3.4 Legal Compliance

  • To comply with applicable laws and regulations
  • To respond to legitimate legal requests from authorities
  • To establish, exercise, or defend legal claims

4. Legal Basis for Processing Data

We process your personal data on the following legal bases:

  • Performance of Contract: Processing necessary for the performance of our contract with you to provide the Application
  • Legitimate Interests: Processing necessary for our legitimate interests, such as improving our Application, ensuring security, and providing support
  • Legal Obligation: Processing necessary for compliance with our legal obligations
  • Consent: Where applicable, we process data based on your consent

5. Storage of Data

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including:

  • For the duration of your use of our Application
  • As required to provide support and maintenance
  • As necessary to comply with legal obligations, resolve disputes, and enforce agreements

When your data is no longer needed for these purposes, you may request that we securely delete or anonymize it.

6. Sharing Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • With other Homerun Desktop users: Your Matrix ID and display name are shared with other users to enable communication functionality
  • With service providers who help us operate, maintain, and improve our Application (always under appropriate data protection agreements)
  • When required by law or in response to valid legal processes
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer, merger, or acquisition

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Access controls and authentication mechanisms
  • Regular security assessments
  • Staff training on data protection
  • Automated security measures, such as anomaly detection and log analysis

8. Your Rights

You have the following rights regarding your personal data:

  • Right to be informed about how we collect and use your data
  • Right to access your personal data
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing of your data
  • Right to data portability
  • Right to object to processing of your data
  • Rights related to automated decision-making and profiling

9. How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.

We will respond to your request within 30 days. In some cases, we may extend this period by up to 60 additional days, in which case we will notify you.

10. Self-Hosted Content and Services

When you use Homerun Desktop to host your own applications and services:

  • We do not monitor, control, or access the content you host through our Application
  • We do not collect usage data from your self-hosted services unless explicitly shared with us for support purposes
  • Data of self-hosted applications is automatically replicated to our servers to enable Platform's collaborative hosting features
  • You are fully responsible for any data collection, storage, or processing that occurs within your self-hosted services
  • You must ensure your hosted services comply with relevant privacy laws and regulations
  • You should provide appropriate privacy notices to any users of your self-hosted services

Our privacy practices described in this policy apply only to data we collect through Homerun Desktop itself, not to your self-hosted content or services.

11. Windows Subsystem for Linux

Homerun Desktop uses Windows Subsystem for Linux (WSL) to create containerized environments. Please be aware that:

  • WSL may have its own data collection practices governed by Microsoft's privacy policies
  • Container technologies may have implications for data isolation and security
  • Your data's security depends in part on your system configuration and security practices

We recommend reviewing Microsoft's privacy documentation regarding WSL if you have concerns about how the underlying technology may impact your privacy.

12. For California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to know what personal information we collect about you
  • Right to delete personal information we have collected
  • Right to opt-out of the sale of personal information (note that we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please use the contact information provided in Section 16.

13. For Nevada Residents

Nevada law provides Nevada residents with the right to opt out of the sale of certain personal information. We do not sell your personal information as defined under Nevada law.

14. Children's Privacy

Our Application is not directed at children under the age of 14. We do not knowingly collect personal information from children under 14. If you believe we have collected personal information from a child under 16, please contact us, and we will take steps to delete such information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

The current version will always be available at https://gethomerun.app/privacy/. For substantial changes, we will provide notice through the Application or by other means. Your continued use of our Application after such modifications constitutes your acknowledgment of the modified Privacy Policy.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].